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Shipping & Returns

Shipping:

Orders placed after 1:30 pm Eastern time are not guaranteed to ship the same day. We ship to the US and other countries.  Promotional Flat Rate and Free Shipping applies to orders being shipped within the Continental United States only. Customers in other countries shall be responsible for customs duties/taxes. We cannot ship pressurized or flammable goods via air; check any good's product specifications for more information. 

Packages are typically shipped via UPS from PLCS. Transit times are:

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Freight Shipments: 
Any order required to ship via LTL/ Freight ships to a commercial address. Any customer with a residential delivery address, or that requires additional services will be contacted and given the opportunity to pay for those services. 

Shipping Discrepancies / Damaged Product:
Must notify us via 
856-722-1333 within 72 hours of receipt.

Drop Shipping
Drop Shipments from a supplier may be subject to sales tax.

Prepaid Orders: 
You may either use a Visa, Mastercard, Discover or American Express.

Waiver and Warranty: 
PLCS, LLC will repair or replace any product it sells found upon our inspection to be defective in workmanship or material within 90 days from the date of purchase. PLCS, LLC will not be liable for any loss, damage, or injury arising from the use of any product we sell.  The user shall determine the suitability and safety of any product for its intended use, and the user assumes all responsibility and risk in connection therein.

Returns:
No returns accepted without prior approval. Item must be in new/unopened condition. The customer is to be responsible for return shipping charges, and a restocking fee of 20% will be charged unless offsetting order is being placed. No returns accepted on special order items.

Refunds:
Absolutely no refunds after 30 days from ship date.

Freight Claims: 
Customers are responsible for inspecting shipments upon receipt. Any damage or shortage to a shipment must be noted accordingly on the delivery receipt/ticket at the time of delivery. The delivery receipt and the inspection report or, a waiver of inspection statement, need to be submitted to PLCS, LLC upon filing the freight claim. PLCS, LLC will not accept any freight claim that does not meet these criteria.

Prices are subject to change without notice.